---
title: "Setting up a New Floating License"
slug: "getting-started-guides-1"
updated: 2025-12-02T12:25:48Z
published: 2025-12-02T12:25:48Z
canonical: "kb.capvidia.com/getting-started-guides-1"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://kb.capvidia.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Setting up a New Floating License

In this guide, we will show you how to:

1. Install the Capvidia License Server,
2. Load the Capvidia software license(s) onto the server
3. Connect the end-user computers to the server.

This guide assumes that you are installing new floating licenses with a new floating license server.

## License Server Setup

### Step 1: Download the Capvidia License Server

Download the Capvidia License Server from the Capvidia website: [Capvidia.com](https://www.capvidia.com/downloads)

### Step 2: Install the Capvidia License Server

Install Capvidia License Server on your computer/workstation/server first and request a license within the License Server Manager software:

1. Install Capvidia License Server
2. Request a license for your product(s). Example: License> [your Capvidia software]>Change

![](https://cdn.us.document360.io/a253ee93-ac8b-4805-8f2a-1809c02945ba/Images/Documentation/MBDVidia Change Licnese(1).jpg?sv=2026-02-06&spr=https&st=2026-11-10T19%3A42%3A43Z&se=2026-11-10T20%3A42%3A43Z&sr=c&sp=r&sig=RQrSe80RZozqBNF%2BhfAvjDkJLF0ObofdJILqih%2BDXn8%3D)

1. Fill out your ***# of simultaneous users*** and ***company*** and request a license key by clicking on ***Request Key***.
2. Select 'Copy the request to the clipboard' and paste the information in a reply email to your account representative or [support@capvidia.com](mailto:support@capvidia.com).

The pasted information should look like this: (Example only)

| 1 2 3 4 5 6 | Product: MBDVidia Version: 2025.2.2506.30 # Simultaneous users: 2 Company: Capvidia Hardware ID: 8675309867 OS: Windows 8.1 or Greater (Client) |
| --- | --- |

### Step 3: Wait for Capvidia license key

Once the Capvidia Support Team gets the request, we will generate a license and send a reply email to you. We generally respond within hours, but sometimes it takes up to 1-2 business days.

When you get this License Key, open the License Server Manager application again and plug it into the License Key field.

## Connecting Capvidia applications to the Capvidia License Server Manager

### Step 1: Download and install Capvidia product

Download your Capvidia product from the Capvidia website and install it: [Capvidia.com](https://www.capvidia.com/downloads)

### Step 2: Connect your application to the Capvidia License Server Manager

When you first run the unlicensed software, you will be presented with the license registration screen shown below. Select “Floating” from the **License Type** dropdown menu.

![](https://cdn.us.document360.io/a253ee93-ac8b-4805-8f2a-1809c02945ba/Images/Documentation/image(945).png?sv=2026-02-06&spr=https&st=2026-11-10T19%3A42%3A43Z&se=2026-11-10T20%3A42%3A43Z&sr=c&sp=r&sig=RQrSe80RZozqBNF%2BhfAvjDkJLF0ObofdJILqih%2BDXn8%3D)

Then enter the server address in the **License Server** textbox. After pressing OK, the software will automatically acquire a license, and you are ready to go.

![](https://cdn.us.document360.io/a253ee93-ac8b-4805-8f2a-1809c02945ba/Images/Documentation/image(947).png?sv=2026-02-06&spr=https&st=2026-11-10T19%3A42%3A43Z&se=2026-11-10T20%3A42%3A43Z&sr=c&sp=r&sig=RQrSe80RZozqBNF%2BhfAvjDkJLF0ObofdJILqih%2BDXn8%3D)

> [!NOTE]
> How to get your License Server address
> 
> If you don’t know your license server address, here’s how to find it.
> 
> 1. On the license server computer, right click on This PC and select Properties
> 2. Copy the Device Name from the Device specifications section.
> 
> ![](https://cdn.us.document360.io/a253ee93-ac8b-4805-8f2a-1809c02945ba/Images/Documentation/2023-07-20_16-36-08.jpg?sv=2026-02-06&spr=https&st=2026-11-10T19%3A42%3A43Z&se=2026-11-10T20%3A42%3A43Z&sr=c&sp=r&sig=RQrSe80RZozqBNF%2BhfAvjDkJLF0ObofdJILqih%2BDXn8%3D)

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If you are having trouble with any of these steps, please get in touch with [support@capvidia.com](mailto:support@capvidia.com)

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